Accelerating Business Transformation 

IBM York Road, 23rd April  |  09:30-15:00
 

Discover how organisations across industries are using IBM Business Automation to optimise processes, boost productivity, and unlock new value. The event brings together IBM technical experts, product teams and clients to help organisations understand what's possible today and identify the next steps in their automation journey. 
 

We’re also offering an exclusive FREE whiteboarding workshop with our IBM Solution Architects. Bring a real use case from your organisation, and we’ll help you turn it into a tailored, actionable solution. 

Agenda

09:30 – 10:00: Arrival & Refreshments

10:00 – 10:15: Welcome & Introduction to IBM Expert Labs

10:15 – 10:40: What’s New, What’s Next: Maximising Value with IBM Business Automation

See the latest portfolio updates and what’s ahead for business automation.

10:45 – 11:00: Break

11:00 – 11:30: Agentic Innovation in Action: Exploring the Art of the Possible with Expert Labs

Experience an agentic AI finance use case using RAG and intelligent agents.

11:30 – 12:00: Intelligent Claims in Action: Agentic AI with IBM Business Automation Workflow (BAW)

Discover how agentic AI transforms claims management using IBM BAW.

12:00 – 12:15: Break

12:15 – 12:45: From Process Design to Real‑World Impact

Learn best‑practice process design with real implementation examples.

12:45 – 13:05: Unlocking the Power of Content: AI‑Driven Insights with IBM Content Assistant

See how Content Assistant enriches content and enables AI‑ready metadata.

13:05 – 13:15: Shaping What’s Next: Your Future with IBM Expert Labs

Learn how Expert Labs supports your ongoing automation and AI journey.

13:15 – 14:00: Lunch

14:00 – 15:00: Interactive Breakouts & Solution Architecture Workshops

Join interactive breakout sessions and secure one of a limited number of complimentary solution architecture workshops with IBM Expert Labs to explore your challenges and shape next‑step solutions.